QuietKat Electric Bike Pannier Bags

WHAT DOES SHIPPING COST?

• Orders $49 and over ship FREE
• For orders under $49, shipping is $7.95 per order (not per product)

How long does it take to ship/Deliver?

• Most in-stock products ordered before 1pm CST will leave the warehouse the same day (on business days). Most orders place after 1pm CST will ship the following business day. Products that do not ship same or next day will be clearly marked on the product page.
• From order date to delivery is typically 3-5 business days for standard ground shipments. In rare occasions, or during peak shipping seasons, delivery may take longer.
• For custom, special order, or oversized/LTL items, shipping time varies as they may have to be manufactured, painted, embroidered, or assembled. These items will be clearly marked on the product page.

NOTE: Over-sized items must ship LTL or Freight Carrier. These items may take longer to ship and may require inspection and a signature upon delivery.

When will I get a tracking number?

• Orders submitted before 1p CST will receive a tracking number that day (weekdays)
• Order submitted after 1p CST will receive a tracking number the following business day (weekdays)
• Weekend orders will receive a tracking number the following business Monday or the following business day if Monday is a holiday
• You will receive a tracking number sent to your email from info@kingdomrec.com with a link to track your shipment

What carriers does Kingdom Rec use?

• To ensure fast and safe delivery, we typically use FedEx, USPS, & UPS Ground/Air shipping services. Available shipping methods may vary for different types of products and shipping destinations.

What areas does Kingdom Rec ship to?

• We ship to all of the 48 contiguous United States (i.e., the "Lower 48")
• Ordering is not available for any other countries/areas at this time

HOW DO BACKORDERS WORK?

• Products on "Backorder" will always be clearly marked on the product page
• Backordered product(s) will ship as soon as the item(s) are back in stock. The estimated "In-Stock ETA" should always be highlighted at the top of the product description for products available for Backorder; we don't typically allow backorders unless we know when products will be available.
• If your order contains a mix of backordered and in-stock products, the in-stock products will ship first according to our shipping timelines outlined above, and any backordered products will ship once they are in stock again. You will not be charged additional shipping if this occurs.